Sarah Worne Homeopathy Personal Information Privacy Policy

 

Sarah Worne Homeopathy is committed to protecting and respecting your privacy.

This Policy explains why and how your personal information is collected before and during homeopathic appointments with Sarah Worne. It also explains how that information is used and kept secure.

This Policy may be altered from time to time so please check this page occasionally to ensure that you are happy with any changes.

Sarah Worne Homeopathy is registered with the Information Commissioner's Office.

Any questions regarding this Policy can be sent by email to sarah@sarahworne.com or by writing to Sarah Worne Homeopathy, Diptford, Totnes, TQ97NU. You can also telephone 07813 708039.

How is information collected from you?

Information is obtained about you when you complete a patient questionnaire prior to your first appointment. Personal information to aid in understanding your particular state of health and well being will also be taken during your appointments.

What type of information is collected from you?

The personal information likely to be collected might include your health concerns, health history and possible contributing factors to your state of health and well being. It might also include details of other health professionals e.g. homeopath, doctor etc. you have seen or are seeing.

How this personal information is held securely is explained below.

Retention periods for personal information are reviewed on a regular basis. Some types of information are legally required to be held to fulfil statutory obligations. Personal information is only held for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Sarah Worne Homeopathy.

Who has access to your information?

Your information will not be sold or rented to third parties.
Your information will not be shared with third parties for marketing purposes.

Patients' personal information fis only used for the purposes of providing health services. Your information is kept securely and used only for the delivery of the homeopathic health care service agreed.

Third Party Service Providers working on behalf of Sarah Worne Homeopathy

Your information will not be released to third parties, such as doctors or other health professionals unless you have requested it, or it is required by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

Sarah Worne will not contact you for any purpose by email, phone or text message unless you have given your prior consent. You can change your contact preferences at any time by contacting us by email to sarah@sarahworne.com or by writing to Sarah Worne Homeopathy, Diptford, Totnes, TQ97NU. You can also telephone 07813 708039.

How you can access and update your information

Maintaining the accuracy of your information is important. if you change email address, or any of the other information is inaccurate or out of date, please email to sarah@sarahworne.com or by writing to Sarah Worne Homeopathy, Diptford, Totnes, TQ97NU. You can also telephone 07813 708039.

How your information is kept secure

Security precautions are in place to protect the loss, misuse or alteration of your information. When you share personal information as part of the provision of your homeopathic service, steps are taken to ensure that it’s treated securely. All paper copies are kept under lock and key. By law, patient records fmust be kept or seven years. If they are no longer current, they are destroyed securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, the security of any email information you transmit to Sarah Worne Homeopathy cannot be guaranteed, and you do so at your own risk.

Review of this Policy

This Policy is regularly reviewed. It was last updated in May 2018.